Some of the best gaming headphones Ive used. Also, the L/R drivers of our test unit are well-matched in amplitude, frequency, and phase response, ensuring the accurate placement and localization of objects such as voices, instruments, and footsteps in the stereo image. An update to make your SteelSeries Arctis 9X even more remarkable than they already were. You can also still receive audio while they're charging, which is convenient. However, you won't be able to use the microphone, even if you're using a TRRS connector. Loved how light they were. You wont be able to use them wired via USB on PC. What's going on here? Sorry, there was a problem saving your cookie preferences. In comparison, the SteelSeries' analog cable only offers audio support. I use my Arctis 9x on my phone and PC as well as my Xbox. If you agree, well also use cookies to complement your shopping experience across the Amazon stores as described in our Cookie Notice. Vocals and lead instruments are clear and present in the mix, so they're suitable for listening to different types of audio content. The best way to do this is to attempt to charge a different device, such as a phone, using the same cable and port. However, the Nova 7 and their variants have better battery life and lower wireless latency. The reset button is inside a pin hole . The battery offers about 28 hours of continuous playback and only takes about two hours to fully charge. Plenty of connection choices and no dongle for the Xbox is appreciated. However, their treble delivery can vary across users, so your experience may vary. New comments cannot be posted and votes cannot be cast. I received my 9x today, and it worked great 2 hours ago. HELP: SteelSeries Arctis 9x randomly shutting off and disconnecting I've tried every suggestion I could find on the internet regarding this issue but no success, my wireless Arctis 9X keep turning off randomly and completely disconnecting. The rest of the headphones are all black. Bought a pair with my One X 4 years ago. The SteelSeries Arctis 9X Wireless are better gaming headphones for Xbox consoles than the Xbox Wireless Headset. However, the Bang & Olufsen offers better noise isolation and lower latency over Xbox Wireless. I have a arctis 9x, but when i connect it to my pc it turn off after seconds. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. I kindly ask you to follow my instructions below thoroughly to speed up the process. These headphones have an impressive treble accuracy. The update fixes a glaring issue with the headset and Xbox Series X|S and aims to make the headset more stable overall. New comments cannot be posted and votes cannot be cast. Previous to this test bench, we gave a score of 0ms when the value was negative. I found the Arctis 9X would not charge, I Googled Arctis 9X not charging and was horrified to discover lots of people with the same problem. Do Arctis Headsets Work with Xbox Series X. I came from Turtle Beach Stealth 700 Gen 1 and after this I'm now back with the rock solid Turtle Beach brand with the Stealth 700 Gen 2 Max. The Razer Kaira Pro Wireless for Xbox and SteelSeries Arctis 9X Wireless each have their own strengths, so which you prefer comes down to your own needs and preferences. How to Factory Reset SteelSeries Arctis 9X HeadsetSTEELSERIES ARCTIS 9X WIRELESS GAMING HEADSETGET YOUR NEW STEELSERIES ARCTIS 9X HEADSET HERE!! Does the Arctis 9X have Bluetooth? This includes: In SteelSeries Engine, the Arctis Pro mic LED is considered an RGB zone, and can be customized with your choice of muted and unmuted colors. I tried and owned many of them. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. To calculate the overall star rating and percentage breakdown by star, we dont use a simple average. Been looking at the current headsets out there and a couple caught my eye.. currently looking at the Turtle beach 700 gen 2 max or the Kiara pro. You can customize their sound using the graphic EQ and presets available in the SteelSeries Engine software. Press question mark to learn the rest of the keyboard shortcuts. The SteelSeries Arctis 9X are fair for commute and travel. Edit: A bit better luck on it not turning off (it still happened once so far) but it still feels like either the firmware or the software needs a major update. They're comfortable enough to wear for long gaming sessions, and they're wirelessly compatible with Xbox One, thanks to Xbox Wireless Technology. Really comfy(could wear it all day with no headaches) , long battery life, sound pretty decent and good for the price. Bottom line is Microsoft's proprietary. The power button lets you cycle between EQ presets. I've heard these are plagued with issues with connection dropping etc, You ever had issues with the microphone being too sensitive? There have been user reports of their units' hinges breaking over a short amount of time, and you can read more in ourbuild qualitysection. I found the Arctis 9X would not charge, I Googled Arctis 9X not charging and was horrified to discover lots of people with the same problem. Amazon on the other hand swiftly sorted my return due to them being faulty from new so kudos to Amazon for getting me out of the messy RMA return process. 2 Select Arctis 9 Chat Audio and select "Set Default Communications Device". Their boom mic also delivers better overall performance, they have a longer continuous battery life, andlower non-Bluetooth latency. By the way, the sound is awesome, micro is good enough and the fact, that you can connect additional device like phone is pretty convenient. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. The SteelSeries have better controls, they're more stable, and they leak less audio. However, it didn't solve this issue for us. Ive had to replace a couple due to the plastic cracking around the headband. More on that below! The Microsoft headset are the best for the price in my opinion. This is a reminder that r/SteelSeries is an unofficial subreddit, and is not monitored by SteelSeries support staff. These headphones are comfortable and stable, but they aren't intended for use in a sports setting due to their bulky design that doesn't let your ears breathe. These headphones have good bass accuracy. Thank you for signing up to our newsletter! If the button is flat against the headset, the microphone is "engaged", so you are unmuted : If the button is raised, the microphone is "disengaged", so you are muted : (Note: Arctis 1 headsets have a sliding mute button. As it stands I submitted a ticket through support. Press question mark to learn the rest of the keyboard shortcuts. The SteelSeries Arctis 9X's battery performance is great. The issue with the Xbox Series has been annoying, so glad they are fixing it! Your browser is not supported or outdated so some features of the site might not be available. Most of you already know this, but it's worth mentioning! There was a problem. SteelSeries is a gaming accessory company that makes keyboards, mice, headsets, and more. WHY WOULD anyone design a system where it shuts down completely when it loses Bluetooth connection? A more premium option, but worth every cent. We have waited over a year for an update that fixes this headsets issues! Absolutely loved them for how light and comfortable they were, and they sound great. I use my Arctis 9x on my phone and PC as well as my Xbox. Thank God! Their boom microphone is retractable, and their headband frame is one piece of metal, unlike the SteelSeries Arctis 3 2019 Edition Wireless and SteelSeries Arctis 5 2019 Edition's plastic build. Really nice build quality. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. SteelSeries Arctis 9X - Built-in Xbox Wireless and Bluetooth Connectivity - 20+ Hour Battery Life - Black. The SteelSeries Arctis 9X are passably breathable. On the other hand, the Astro are more comfortable and have lower wireless latency. Please check your email to confirm your signup. The Base station kept freezing and switching off at random (was fine on PC though). Using Microsoft wireless ones, need nothing more for couch gaming. Locate the reset button. Carefully remove the cushion on the left ear cup (the side where the mic is). The SteelSeries Arctis 9X are wireless gaming headphones that are compatible with Xbox One consoles. . Although the SteelSeries Arctis 9X dont come with a 1/8 audio cable in the box, they support audio over their 1/8 jack. In addition to this problem that makes it impossible to use them, when you turn off the console it turns on again and the remote control loses synchronization and the same happens every attempt to turn off the console button, you have to do a manual reset on the button to be able turn it off. Same as the Arctis Pro + GameDAC mic LED is considered an RGB zone, and can be customized with your choice of muted and unmuted colors. Reddit and its partners use cookies and similar technologies to provide you with a better experience. The SteelSeries are better-built, more stable, and have a more neutral default sound profile. At this point I'm extremely frustrated and disappointed. Locate the reset button and press and hold it for 1 second using a paperclip. They also have a unique ski-band headband design and wide ear cups. I have to turn the headset off and then back on again to reconnect, and I tell the xbox which user is using it will come on for a little while then cut back out. I had the steel series arctic 7P for ps5 and I would much rather have the Xbox headset for my ps5. Replied on March 24, 2021 Report abuse I just got me new XBOX Series X, (finally!) This area can even completely break off, rendering the headphones unusable. Second this. You know you can swap the earpads for non leather ones? The SteelSeries Arctis 9X have a great imaging performance. This new method has resulted in different results than what we had reported in our previous test bench. SUBSCRIBE: https://goo.gl/sDXgqF and hit that bell! By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. My brand new Arctis 9 keeps randomly shutting off and the inactivity setting is set to "Never" though if I try to mess with it at all, that also turns it off. Some people may overlook the fact that they must press and hold the power button of their SteelSeries headset for about 5 seconds for it to turn on. Toggle the PC / Playstation Mode Switch 13 on the bottom of the wireless transmitter to PC. I DID have to download the computer software and make adjustments but once I did, the audio quality and the mic monitoring drastically improved. However, their audio delivery isn't very consistent across different users. As a result, the scoring of this box has changed and we have updated our results. How-To: SteelSeries Arctis Power Reset. Reviewed in the United Kingdom on 7 December 2022. Really disappointed in having to return them. In this update, we made changes to the way we test noise handling. Aerox 5 Wireless Destiny 2: Lightfall Edition, QcK Prism XL Destiny 2: Lightfall Edition. While they wont be suitable for most sports, they should be fine for casual gaming sessions. Also looks like a great option. However, these headphoneswont be as versatile as other models as they're not compatiblewith PS4 consoles or withPCs that don't havean adapter. Unfortunately, some users have reported that their headset disconnects on its own and that the audio stutters or sounds clicky. On Arctis Pro headsets, you can change this setting to use no LED, change the colors, etc. Also, theres a Bluetooth button that additionally offers limited music and call management, such as play/pause and answering/hanging up when pressed. You can change your choices at any time by visiting Cookie Preferences, as described in the Cookie Notice. It uses the same proprietary wireless connection as the Xbox controllers and the Microsoft wireless adapter. SteelSeries has put out a troubleshooting guide to address this issue, noting it could be caused by minor interference. These headphones are fantastic, when they're working properly, many times the sound will start crackling, they will randomly disconnect and if you don't update the firmware they will force lock your xbox series console (you wont be able to turn it fully off even though it appears off, in turn, you wont be able to turn the xbox back on however I believe all headsets are sent out updated now so shouldn't be a problem any more) for the price I would expect these to be a non issue plus they stopped charging about 10 months after purchase however SteelSeries did send out a replacement (albeit they took 3 weeks of faffing about before they did) other than all these problems the sound is great, again, when they're fully working. Bummed me out to have to move away from them. However, some people may find the cups a bit shallow. Unfortunately, their bulky design isn't very portable, and they don't really block out the sound of bus or plane engines. If you have experienced this issue, please let us know in the discussion section below. Press question mark to learn the rest of the keyboard shortcuts. Please refresh the page and try again. The SteelSeries Arctis 9X have a poor noise isolation performance. If you're looking for a dedicated Xbox headset with lower non-Bluetooth latency, try the Xbox Wireless Headset or the SteelSeries Arctis 7X Wireless. Now, the headset is receiving a new update that comes with a handful of new fixes, including one that should make the headset a much more enjoyable experience when paired with an Xbox Series X or Xbox Series S. UPDATE FOR ARCTIS 9X:New firmware adds Bluetooth support w/ MacsFixes an issue with Xbox Series X|S where the console turns on after powering off headsetVarious other fixes & stability improvementsdownload Engine & connect your headset to that PC via USB to update pic.twitter.com/PpoeWG3z7PUPDATE FOR ARCTIS 9X:New firmware adds Bluetooth support w/ MacsFixes an issue with Xbox Series X|S where the console turns on after powering off headsetVarious other fixes & stability improvementsdownload Engine & connect your headset to that PC via USB to update pic.twitter.com/PpoeWG3z7P SteelSeries (@SteelSeries) December 16, 2020December 16, 2020. Thought the same until the swivel on the earcup broke, don't buy, Hi. Reviewed in the United Kingdom on 24 February 2023. The SteelSeries Arctis 9X are very similar to the SteelSeries Arctis 7 2019 Edition Wireless Xbox One variant as they have a green accent color on the headband. Therefore, make sure to follow this trick whenever you try to turn on your Arctis . You must first press the 'Pair' button on the Xbox console and then press and hold the headphones' power button for six seconds; this pairs the headphones to the console. Click the + sign beside USB settings. The Arctis mic was designed to be positioned in front of your mouth for optimal voice clarity, however it's also retractable so you can tuck it away when not using voice comms. The SteelSerieshave a better microphone recording quality, and their battery life is also noticeably longer. The official Xbox Wireless Headset. They have an ANC system that's able to block out more ambient noise, and they have an H1 chip so that you can seamlessly pair them with your Apple devices. The adjustment of the sidetone for the Arctis headsets is done inside SteelSeries Engine software on a PC/Mac. Go figure. They even support Bluetooth, so you can receive audio from your smartphone while gaming on a console. Can I configure them to not turn the Xbox on when I turn them on? Everytime I turn the headset on it powers on my Xbox one. Update 05/25/2021: Some users have reported that their headphones disconnect on their own or that their audio stutters or clicks. They're more comfortable, have a virtual soundstage feature, and a significantly better overall boom mic performance. As a reminder to our community members: If you are assisting another user with their issues, please do you best to follow subreddit rules and be as kind and helpful as possible!