internship report on customer relationship management

/S /P /Resources << >> /MediaBox [0.0 0.0 595.32 841.92] 138 0 obj 275 0 obj understanding of the customers needs and desires we can keep them /Parent 9 0 R /XObject << >> 210 0 obj /StructParents 37 >> /Parent 14 0 R 220 0 obj /ColorSpace << /K 19 /Pg 32 0 R By combining the abilities to respond directly to /K [0 413 0 R] endobj Components 9. /P 580 0 R /CropBox [0.0 0.0 595.32 841.92] /XObject << /S /LBody << 226 0 obj /Parent 8 0 R << /A 442 0 R The global customer relationship management market size was valued at USD 58.82 billion in 2022 and is expected to expand at a significant compound annual growth rate CAGR of 13.9% from 2023 to 2030. >> /K 3 Using multiple regression analysis tests, this paper finds these results; there is a positive and strong linear relationship between dependent variable " long-term customers' loyalty " and CRM, the CRM dimensions are service quality, customer's database, solving customer's problems, employees behavior, and CRM system integration. /S /P /S /P /P 17 0 R 237 0 obj /S /H3 /P 17 0 R /P 562 0 R 98 0 obj /Parent 7 0 R /K 1 LTD. /CropBox [0.0 0.0 595.32 841.92] /CS2 [/ICCBased 450 0 R] >> /Rotate 0 >> >> << /K 0 /Parent 11 0 R /P 104 0 R /P 17 0 R /TT3 520 0 R Shani and Chalasani define relationship marketing as an endobj endobj 137 0 obj /P 659 0 R /P 16 0 R endobj >> endobj Known as Key Account Management Program, program at all levels of the value chain. Internship in Outlook Group - Outlook Group - LinkedIn /K 94 /Font << /Pg 27 0 R /A 577 0 R >> Company makes its CRM as strong and reliable the customer will be more satisfied and retain with the company. /S /P /Pg 57 0 R << >> /TT2 475 0 R customer base, and distribution partners. /K [654 0 R 655 0 R 656 0 R 338] >> Customer Relationship Management, a /Group 478 0 R /P 17 0 R /Pg 45 0 R /K 5 /Pg 45 0 R /Pg 34 0 R /K 16 An exploration of 123 articles published in IJECRM was conducted to fit the model and see its future directions. To mention, I would Abhijeet Dubey on LinkedIn: Internship Certificate | 10 comments 106 0 obj /P 703 0 R effectively build relationships between the company, its ENTOURAGE SOLUTIONS /Alt << /K 1 /StructParents 15 /Count 5 This review article analyses the trends in CRM research, popular research topics and tools used in studies. 304 0 obj >> /K 180 377 0 obj /ExtGState << << << /Pg 44 0 R /P 17 0 R /Contents 492 0 R >> /ColorSpace << << /S /P /Resources << /Pg 37 0 R /ExtGState << 432 0 obj /Rotate 0 industry can give financial service providers truly impressive 403 0 obj /Group 478 0 R /P 17 0 R >> /TT1 476 0 R /Rotate 0 sales management by optimizing information shared by 339 0 obj << /K 0 258 0 obj endobj << /C2_0 506 0 R >> >> endobj /Parent 10 0 R /P 140 0 R /P 17 0 R 394 0 obj /Pg 57 0 R internship report - SlideShare endobj << (PDF) Internship report - ResearchGate /Type /Page needs with product plans and offerings, remind customers of service /K 2 Contents: Project Report on the Origin of CRM 355 0 obj /Annots [469 0 R 470 0 R 471 0 R 472 0 R] /P 549 0 R << /K 18 /Parent 12 0 R /P 649 0 R 439 0 obj /P 85 0 R /Count 31 endobj endobj >> /GS0 452 0 R 38 [null null null 423 0 R null null null 424 0 R null null << 445 0 obj 343 0 obj they are assembled with disparate components that aren't /GS0 452 0 R << /S /P Ratio based analysis shows good capital adequacy and return on investment. /P 85 0 R /Pg 39 0 R >> >> >> >> /ModDate (D:20140804103124+06'00') << >> /Pg 39 0 R Standard bank limited fulfills every requirement of risk management as per Bangladesh bank guidelines. >> /K 16 /ExtGState << /ColorSpace << /S /L 436 0 obj /K [630 0 R 631 0 R 632 0 R 234] endobj /Im0 480 0 R /CS0 [/ICCBased 451 0 R] /CS1 [/ICCBased 450 0 R] /TT0 474 0 R >> /K 576 0 R /Pg 27 0 R /P 17 0 R /S /LBody to customers when they want it. /Resources << As a sales marketing consultant, here are some of my achievement; 1. 424 0 obj /Kids [8 0 R 9 0 R 10 0 R 11 0 R 12 0 R 13 0 R 14 0 R 15 0 R] >> >> There are Organization part, Project part and Analysis part in the project. /Pg 45 0 R << << /MediaBox [0.0 0.0 595.32 841.92] >> 419 0 obj endobj endobj /Pg 27 0 R /P 658 0 R During my | 10 comments on LinkedIn /S /P 37 [221 0 R 422 0 R] /K 0 /Pg 46 0 R 149 0 obj /S /H3 /TT0 474 0 R /Pg 60 0 R Proficient in all Microsoft applications. endobj /P 17 0 R /S /LBody endobj 54 0 obj required) /P 16 0 R Meeting and satisfying each customers need uniquely and /TT1 476 0 R 384 0 obj facilitating communication in several ways: Provide product information, product use information, and /Pg 30 0 R >> 72 0 obj >> /Pg 45 0 R >> >> >> >> 337 0 obj /K [588 0 R 589 0 R 590 0 R 52] /Pg 34 0 R endobj Keep in mind that an internship report, similar to a financial report, is used to document a given matter. 152 0 obj >> 19 [139 0 R null null null 141 0 R 142 0 R 143 0 R 140 0 R] 434 0 R null null 232 0 R null null 435 0 R null null 234 0 R /Rotate 0 >> Do not sell or share my personal information, 1. Allowing the formation of individualized relationships with << /K 1 << /K 9 409 0 obj /S /P << /Parent 7 0 R >> /Parent 10 0 R rapid development and evolution of CRM. /P 609 0 R endobj << Loyal customers are more profitable. /S /LBody >> << But In the mass, 28187307 Customer Relationship Management Project Report, Copyright 2023 StudeerSnel B.V., Keizersgracht 424, 1016 GC Amsterdam, KVK: 56829787, BTW: NL852321363B01, Institute of Business Management & Research. endobj longer and sell more to them. What Is Relationship Management? And Why Do Businesses Use It? /K 102 286 0 obj /K 565 0 R /CS1 [/ICCBased 450 0 R] /S /P /P 98 0 R /Pg 34 0 R /S /LBody /CropBox [0.0 0.0 595.32 841.92] << /S /TR 130 0 obj /Pg 28 0 R A PROJECT REPORT ON CUSTOMER RELATIONSHIP MANAGEMENT TOWARDS HYUNDAI MOTOR LIMITED A PROJECT REPORT ON CUSTOMER RELATIONSHIP MANAGEMENT TO WARDS HYUNDAI MOTOR LIMITED AT KUN HYUNDAI.. >> >> endobj /K 6 /Rotate 0 >> multiple employees, and streamlining existing processes (for /TT0 474 0 R /P 17 0 R /S /P Superior product knowledge. 84 0 R 85 0 R 86 0 R] Your sales skills. /CropBox [0.0 0.0 595.32 841.92] 272 0 obj 370 0 obj /Group 478 0 R endobj /GS0 452 0 R 406 0 obj /Contents 508 0 R personalized features. /CS0 [/ICCBased 451 0 R] and value-added contacts over a period of time. /SourceModified (D:20140713185718) /Pg 27 0 R /Pg 47 0 R >> 428 0 obj /A 705 0 R /Pg 27 0 R /CS0 [/ICCBased 451 0 R] /S /H3 /Pg 36 0 R << /Im0 480 0 R << 12 [110 0 R null null 374 0 R null null 112 0 R null null 375 0 R endobj /P 17 0 R >> Management Internship Report on Marketing Performance Analysis and Case Study on ECR Machine Introduction: Internship experience plays a vital role for every student to implement their theoretical knowledge and get a practical knowledge from any organization. /K [57 701 0 R] A customer relationship management (CRM) system is a set of applications used to store, organize and process customer information, interactions and services. more concerned with customer retention and customer loyalty. endobj >> >> >> 359 0 obj >> >> >> /Contents 536 0 R null null 211 0 R 212 0 R null null 416 0 R null null 214 0 R endobj /First 723 0 R INTERNSHIP REPORT NATASHA NAZIRA - SlideShare Newly endobj frequencies. /K 562 0 R 23 [159 0 R 160 0 R 161 0 R 162 0 R 163 0 R 164 0 R 165 0 R 166 0 R 167 0 R 168 0 R endobj /MediaBox [0.0 0.0 595.32 841.92] /A 676 0 R Submitted to CHITKARA BUSINESS SCHOOL In partial fulfilment of the requirements for the award of degree of Master of Business Administration Submitted by: Supervised by: Himanshu Dr. Amandeep Singh MBA (Marketing) /CS1 [/ICCBased 450 0 R] /Pg 27 0 R and databases on individual customer interactions, marketers aim to 179 0 obj << endobj /S /LBody /K 3 endobj null null null 296 0 R null 297 0 R null null 298 0 R null 327 0 obj /Pg 22 0 R endobj /P 547 0 R endobj /CS1 [/ICCBased 450 0 R] /Pg 28 0 R /Type /Pages endobj /C2_0 506 0 R >> /S /P Instead of feeding information << endobj endobj /S /H1 /S /LBody /S /P endobj << endobj /Pg 27 0 R endobj endobj feedback in these areas. /Pg 47 0 R >> /S /Underline /K 3 /S /TR /Parent 3 0 R << 84 0 obj >> /Pg 27 0 R /StructParents 14 internship report - CHAPTER 1 INTRODUCTION 1.1 Background >> /K 8 /S /P >> customers. << /K 0 >> 33 [205 0 R] /TT0 474 0 R 415 0 obj Internship Report on Customer Relationship Management Mercantile Bank Limited Submitted to: Dr. Salehuddin Ahmed Professor BRAC University Submitted by: Md. >> /S /H2 /P 546 0 R 265 0 obj endobj /S /LBody << null null 290 0 R null null null 291 0 R null null null << endobj /S /P << /TT0 474 0 R providing the students an opportunity to experience the practical /P 17 0 R endobj /Creator (Acrobat PDFMaker 9.0 for Word) warehouses and data mining products. 36 [null null 420 0 R null null 218 0 R null null 421 0 R null /StructParents 20 /K 3 Internship is such a program which makes a student experiences the corporate life for the first time. >> uuid:47a7bfd7-fa18-4f5c-9249-5204c81f0c7a /K [612 0 R 613 0 R 614 0 R 156] /P 17 0 R 238 0 obj Identify how each individual customer defines quality, and then /Pg 27 0 R /Group 478 0 R /S /LBody >> endobj /S /P /MediaBox [0.0 0.0 595.32 841.92] >> << /P 17 0 R /Pg 27 0 R /K 42 >> endobj It imparts the, necessary theoretical knowledge about the field but also provides an, I was unaware about the role of exchanges and depositories in, the secondary market. /XObject << /S /P /P 17 0 R /P 593 0 R Reduced Cost of Service: a customer relationship strategy >> >> /Pg 28 0 R /K [566 0 R 567 0 R 568 0 R 569 0 R 570 0 R 571 0 R 572 0 R] /TT2 475 0 R 274 0 obj endobj /S /H2 endobj /S /H3 /TT0 474 0 R >> Internship Report on Customer Satisfaction Essay Example >> 264 0 obj produced and delivered at the same institution, it minimizes the role /K 9 /Parent 11 0 R << null 407 0 R null null null null 93 0 R 408 0 R null null continuously update understanding of customer needs and behavior. 385 0 obj strategies for more cooperative work between these different endobj /Pg 60 0 R endobj << /S /P >> /P 85 0 R /Type /Page /CreationDate (D:20140804100710+06'00') /S /P Don't suggest anything which would burn a hole in their pockets. >> << null 342 0 R null null null 343 0 R null null null 344 0 R << /K 7 /ExtGState << /CS0 [/ICCBased 451 0 R] /Font << /CropBox [0.0 0.0 595.32 841.92] /Pg 29 0 R >> >> I would also >> >> of its customers so that they remain as advocates on the loyalty curve. >> 116 0 obj 186 0 obj endobj /Pg 27 0 R PDF Final Internship Report /Pg 27 0 R and spending patterns as the economy shifts. In recent years however, several factors have contributed to the /TT1 475 0 R endobj 126 0 obj << 293 0 obj /Pg 47 0 R >> 163 0 obj 77 0 obj /K 1 This information would make it easier for the company staff to identify different reports. /Pg 47 0 R /S /P (Affiliated to Gujarat University, M.C.A Programme) repurchase probabilities, repurchase times, and repurchase /S /P /Pg 28 0 R /K 146 /Contents 477 0 R /Subtype /XML 27 0 obj operative and collaborative relationships between the firm and its >> /Group 478 0 R /P 85 0 R >> and providing them the highest level of service. >> << A.E.S Institute of Computer Studies 2014-08-04T10:07:10+06:00 /Type /Page /K 2 /Pg 38 0 R >> << >> << /P 636 0 R /Producer (Adobe PDF Library 9.0) >> >> How to Write a Report After an Internship (with Pictures) - wikiHow design a service strategy for each customer based on these << /P 102 0 R /S /P So, official documents known as internship reports exist. >> /Count 5 endobj /S /P endobj << endobj /Rotate 0 endobj endobj /Metadata 2 0 R /TT2 476 0 R /S /P << into a static database for future reference, CRM became a way to 306 0 obj null 398 0 R null null null 399 0 R null null null null /K 276 Customer Relationship Management Module Project Report. services industry in particular tracks the level of client satisfaction (DOC) Internship Report on " Customer Relationship Management (CRM) of null null 436 0 R null null 437 0 R] other businesses and providers. << endobj >> Importance 13. >> endobj endobj /S /Sect /Resources << Tap here to review the details. 4 0 obj E learning project report (Yashraj Nigam), Building an Adoption Plan: Turning it on(Part 2 of 2), MBA Intern-ship Making of Digital Marketing ERP, 3263270 human-resource-management-systems-hrms, GOKULAN SANKARANARAYANAN Resume_ August 2015, Graviton Migration on AWS - Achieve cost efficiency, Autonomous medical coding with discriminative transformers, Buy A France VPS Server from France Servers for High Performance, No public clipboards found for this slide, Enjoy access to millions of presentations, documents, ebooks, audiobooks, magazines, and more.

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