Check and correct tne power line voltage. Make sure there is an iComfort unit on the system. Steady amber indicators- They show the thermostat boot up and self-check processes are in progress or have completed. The icomfort system does not have the ability to control a noncommunicating heat pump on a dual fuel system. (Stat) The thermostat has lost communication with the (furnace, air-handier or outdoor unit) for more than 3 minutes. Make sure Electric Heat option is selected. I thought it was a battery. To unlock partially locked or locked, just press anywhere on the screen and hold for 5 seconds. Depending on your specific thermostat model, these tips may or may not work for you when addressing the problem. B. - Check wiring connections at R, i+, i- and C at the indoor unit and thermostats. Transfer the Model #, Serial # and system settings to a replacement control. Flashing red indicators- They show a problem with the associated function. Turn off the power to the system and correct the line power voltage wiring. Clear by reconfiguring the system. Alert code 10 Model No. Cleared after jumper is connected. Defective or misaligned electrode at pilot (spark at electrode). Cleared after unresponsive device responds to any inquiry. The adjustable system configuration settings are listed in the equipment button under Sys- tem. The system will go through the system discovery process. The alarm stops all associated HVAC operations and waits for a heartbeat message from the unit that's not communicating. Notification only - Outdoor Temp is above the High Balance Point. You may need to simply press EDIT. Generally, this is a self-recoverable error. Defective igniter (no spark at electrode). Forgot to mention it also a Lennox … With a familiar look and settings this simple, you should feel right at home. Thermostat is calling for Heat (Heat on) or Cool (Cool on) but no heating or cooling is running. Make sure the thermostat's Wi-Fi is enabled and connected to the home network (Router). D. OFF/ON Switch and 'Remote Switch are in the "ON" position resulting in excessive resistance. Press on not connected. If problem persists, clear by reconfiguring the sys- tem. The Alexa voice service running on the Echo/Dot puts you in … The alarm/fault clears after communication is re-established. (Basic is the most popular) and press the save button. It is mandatory to procure user consent prior to running these cookies on your website. Follow the red instructions then exit the system. Necessary cookies are absolutely essential for the website to function properly. Lennox iComfort smart thermostats are designed to help users get the best performance from their heating and cooling equipment. The Lennox iComfort thermostat when not in configuration mode has detected an unknown device. Try dragging a knob up or down along the horseshoe to adjust your set-point. Subbase (with terminal strip) and all necessary mounting hardware is furnished for easy installation. - icomfort system is not able to read the outdoor temperature sensor in the icomfort outdoor unit, check outdoor sensor. If 24 Vac is present, the thermostat is functional. heat choice on an HP system. (Stat / Furnace / Outdoor Unit) There is a hard- ware problem on either the (stat, furnace control board, air-handier control board or outdoor unit control board). Should read 325 millivolts minimum with optional wall switch “OFF.” Replace faulty thermopile if reading is below specified minimum. Heating system does not turn off and the heat temperature setting is set below the room temperature ("Heat On” is not shown in display.). The thermostat only allows selection of one day to program. Fault clears after communication is restored. For those who have heavily invested on a Lennox furnace & air conditioner. Spark igniter will not light pilot after repeated triggering of igniter button. Check Installer Set-Up Number 170: Heating and/or Cooling Type. Check Installer Setup Number 0170 and make sure correct System type is chosen. ’’Cool On” is not displayed on the screen. It also offers enhanced capabilities including control for humidification / dehumidification / dew point measurement and control, Humiditrol® Enhanced Dehumidification Accessory (EDA), and equipment maintenance (Stat) The thermostat found more than one ther- mostat, more than one indoor unit, or more than one outdoor unit on the system. The alert code automatically clears when the system detects the issue is no longer there. Both heating and cooling systems are operating at the same time. Lennox ComfortSense™ 7000). Recycle power. Pilot flame may be too low or blowing (high) causing the pilot/valve safety to drop out. The options are WEP, WPA and WPA2. With that said, since the May 22, 2013 “connection outage resolved” notice from Lennox, I have had a rock-solid WiFi connection. • Check the circuit breaker to make sure it is not tripped. Replace the icomfort thermostat with a conventional thermostat that has a dual fuel control mode (e.g. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. Configuration jumpers) missing on control (applicable in non-communicating applications only). Heating and cooling wires are shorted together. (Stat) The (furnace, air-handier or outdoor unit) is resetting itself. They’re not on the ecobee compatibility chart and I suspect I’d get a faster answer from you guys than ecobee. • Check the furnace door to make sure it is closed securely. Uses 4-wire, 18-gauge standard thermostat wiring. Check to ensure that cooling equipment is not stuck ON. Select the desired humidifier control mode: Basic, Preci- sion, or Dew Point. Access all the great Wi-Fi enabled features on your iComfort® thermostat from our secure web portal. - If Balance Point Control is not shown as a menu item choice, the system is not connected to Wi-Fi or does not have/recognize an outdoor sensor or the system is not a heat pump. Press the next button to accept the new device and copy the settings. I pulled it from the wall. Check accuracy of the thermostat temperature sensor. System selection not set to Heat or Cool. If the access point is visible, select your home network from the list of detected networks displayed to be within range. Check for additional power- robbing equipment connected to system. Ohm wires. Thermostat did not find an indoor unit. Check for spark at electrode and pilot; if no spark and electrode wire is properly connected, replace igniter. Press up or down arrow until “heat to” or “cool to” number is at the desired temperature. The unit is reporting that its power line and neutral are reversed. Check the heating equipment to find the cause of the problem. If the unit does not use batteries, which it likely does not you probably lost your 24v volt supply to the C wire behind the thermostat. The alarm/fault is cleared 300 seconds after the fault recovers. Check for miswired and/or loose connections between the stat, indoor unit and outdoor unit. Check for 24 Vac between the heat terminal (W) and transformer common. Includes: Lennox iComfort E30 High Definition Display 3.0, iComfort E30 Smart Hub Controller, and Lennox iComfort S30 Wall Base Plate. The screen is just blank. Equipment lost communication with the thermostat. - Check R, i+. (Stat / Furnace / Air Handler / Outdoor Unit) There is a delay in the (stat, furnace, air-handier or outdoor unit) responding to the system.