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We appoint contractors to our panel via Austender through our rolling tender program. To meet our Defence housing obligations, DHA manages three Residential Maintenance Services (RMS) panels, which provides routine maintenance and emergency repair services to the DHA housing portfolio across 36 trades. For copies of recently issued ministerial press releases of information on the election policies of any political party, as they relate to the department/agency or its portfolio area, please go directly to the website of the relevant political party. Responsive repairs are for urgent maintenance, such as a leaking pipe or a broken window. At Defence Housing Australia (DHA), we provide quality housing and related services to Defence members and families. Terms of Reference Timeline Submissions Hearings and Transcripts Reports and Government Responses Other Documents Contact us Your rating will help us improve the website. The Public Account Committeeis inquiring into the management of public housing maintenance contracts in New South Wales. At LAHC, through the Asset Maintenance Services contract, maintenance is undertaken by local contractors who engage directly with residents and see the job through from start to finish. Your rating will help us improve the website. If we accept the request, a tradesperson will contact you. Information for Queensland public housing tenants. % any other issues we should know, such as dogs on the property, residents that are hearing impaired, items that may be dangerous, special access ways, etc. <> AQxHV:Uz h$Ydy:gsnt%,y0);. The Housing Authority Procurement Principles aim to ensure best practice procedures in procurement and contract management. The section of the manual on 'responsive maintenance' covers day-to-day maintenance and repairs that have been requested. The deadline for applications is February 21, 2023. We work closely with the property owners to ensure these properties are maintained in good repair and fit for you to live in. However, in many cases, community housing providers operate a priority system that allows them to distinguish between urgent and non-urgent repairs and to respond accordingly. LAHC has 163 lifts across its portfolio and has contracts in place with specialised lift maintenance providers to ensure our lifts stay in optimal condition. Maintenance Contracts The NSW Federation of Housing Associations (the Federation) welcomes the opportunity to make a submission in response to the inquiry into the management of NSW public housing maintenance contracts. For any questions, please email cmt@dha.gov.au. Contract Award Notice ID. An emergency is the only time maintenance staff can enter your home without your permission. Copyright Defence Housing Australia, 2015. I was a Police Officer with the South Australian Police Department for 30 years, working in and with Indigenous communities for 14 years. To sell a home in NSW, an agent must have a real estate agent's licence issued by NSW Fair Trading. This ensures that the properties they manage are maintained at an appropriate standard for the whole of their useful life. Head Maintenance Contract. We work with local businesses and communities, and we . 2.08 ha (5.14 acres) zoned RU4 This beautiful piece of land is a high, fully fenced square block that is flood free and boast two significant street frontages (147m and 124m) and is available for . Department of Education / Deniliquin High School - New Science Lab Upgrades - AM03872/22. Find information on how we assist service providers with housing and homelessness, protecting children, family, domestic and sexual violence, community planning, disability inclusion, working with Aboriginal communities and legal help. Posted: 11/01/2022 Press Release The smart batteries have a combined energy storage capacity of 1280 kilowatt hours (kWh). We acknowledge the ongoing connection Aboriginal people have to this land and recognise Aboriginal people as the original custodians of this land. 5Counterpoint Community Services INC and South Sydney Community Aid, No. Our Department of Defence Northern NSW Contract has achieved certification of the Asset Management System to the Standard ISO 55001:2014 Your rating will help us improve the website. To request maintenance that is not an emergency: For more details, read about response times for maintenance. This submission has been developed in consultation with our . hbbd``b`- "H For your convenience, telephones with a direct link to the Maintenance Line are available in the lobby of all local offices to use during business hours. 14NSW Federation of Housing Associations Inc, Progress report - Land and Housing Corporation, Department of Family and Community Services - management of NSW public housing maintenance contracts, Government Response - Management of NSW Public Housing Maintenance Contracts, Report - Management of NSW Public Housing Maintenance Contracts, Answers to Further Questions - Pacific Link Housing. S]lY(:=Yfty>dS:J$BR,43W:tmP&V]9,Qs DPiq=Eorgg=UH{Nvq|;r]=s9!P[Ubd(l/rVgt GK:p|0'w:%.## MCJlhEl$Q%)IC6;bG*_2jc-OPmWq`Yptpp.ul;AF_51o7wLnGtbgt^JG=-9-E o*[sT An emergency repair is defined in the Residential Tenancy Act as a: The Residential Tenancy Act does not describe non-emergency repairs and does not provide any guidelines as to when they should be completed. NSW Public Works staff servicing every corner of regional and rural NSW Family & Community Services on facebook opens in new window, Family & Community Services on twitter opens in new window, Family & Community Services on youtube opens in new window, Family & Community Services on linkedin opens in new window, Centralised Gas Hot Water System Reimbursement Scheme, Modifications for people with disabilities or the elderly, Occupational therapist assessment overview, Requesting maintenance and reporting problems, Swimming pools in public housing properties. Keep your property reasonably clean. Maintenance Line 1800 422 322 Specialist staff provide support and advice and are able to make decisions on the spot about what needs to be done. endstream endobj startxref We spend more than $1 million per day on repairing and maintaining homes. The quality of all properties deteriorates over time as a result of normal wear and tear and because of ageing. Communities and Justice Grants. Our priority is to provide safe, secure and habitable homes for residents and, when needed, we repair and maintain properties as quickly and cost effectively as possible. Responsive maintenance covers repairs that are needed because of normal wear and tear or damage caused by your household or visitors. Department of Education. Since then, it has evolved into an ongoing compliance evaluation process for when the department needs to expand the capacity of the ESP list. $148.8 Million Available for COVID-19 Expense Reimbursements We've opened a new application period for owners of properties participating in Multifamily assisted housing programs to apply for $148.8 million in COVID-19 Supplemental Payment funding. Online Maintenance Request Form. If your property is leased from a private landlord, your housing provider will notify them of any repairs that are needed. A maintenance request can be made by another person on behalf of the tenant or the private owners of an adjoining property, especially when dealing with vegetation issues. Please call Tom O'Sullivan - 0431 495 694 Save Property Maintenance Handyman Cadence & Co Pty Ltd 8d ago Sydney North Shore & Northern Beaches Trades & Services Maintenance & Handyperson Services Collaborative team We pay respect to the Traditional Custodians and First Peoples of NSW, and acknowledge their continued We pay respect to the Traditional Custodians and First Peoples of NSW, and acknowledge their continued connection to their country and culture. service contract; rather, it is a set of general guidelines. 2. %PDF-1.6 % The timeframes for this non-urgent work can be up to 12 months for completion. AREA WORKS MANAGER - Department of Housing Maintenance Contract The effective delivery of maintenance services ensuring day to day supervision of sub-contractor services. Maintenance Officer jobs now available in Lake Munmorah NSW 2259. The Committee is following up its previous inquiry into the management of public housing maintenance contracts in NSW, with a view to reviewing improvements to the operation of the current system. Accordingly, no ministerial press releases or related information issued by the Government from this date will be available in this website. Housing Authority > Current Tenants > Tenant Toolbox > Maintenance. Trades & Services Gardening & Landscaping A newly-formed position within a premium landscape construction and maintenance company! No records of contacts are available for this inquiry. The batteries will help to reduce peak demand costs for . The NSW Land and Housing Corporation (LAHC) owns and manages the largest social housing portfolio in Australia, with more than 125,000 properties across NSW. Back to top Aboriginal flag Torres Strait Islander flag Although local offices can tell you what planned maintenance work is scheduled for your home, they will refer you to the Maintenance Line for maintenance requests. NSW Caretaker Conventionin effect on this site from Friday 3 March 2023. Alternatively, you may approach the current Head Contractors to obtain subcontractor work: Programmed Facility Management Pty Ltd - South Metro, South West, Great . We acknowledge Aboriginal people as the First Nations Peoples of NSW and pay our respects to Elders past, present, and future. 7061001. On a typical day, we work with 3,000 skilled subcontractors to complete 1,000 orders. xZKoH( lIcd2,dC1T2[_$&]]|o?tjU/~SvJ\y-??vV",|Ia'BFikM&P&s_?|Yy"M*xzHzG-.tlJ,.d4=jiUpHEfWS-.?. Maintenance The NSW Land and Housing Corporation (LAHC) owns and manages the largest social housing portfolio in Australia, with more than 125,000 properties across NSW. Please ring the Maintenance Line back if the problem gets worse or you have not had a response to the request in the agreed timeframe. Agency HealthShare NSW Category (based on UNSPSC) Healthcare Services Published 10-Feb-2023 Contract Period 30-Jan-2023 to 2-Mar-2023 Estimated amount payable to the contractor (including GST) $169,870.77 (Goods or services supplied) Contractor Name Roche Diagnostics Aust Pty Ltd Is an Aboriginal or Torres Strait Islander owned business No endobj Various routine checks and servicing is completed to all lifts in our properties on a monthly basis. Home building contract for work between $5,000 and $20,000 Suitable for trade work, maintenance and repair work as well as smaller alterations or improvements likely to cost less than $20,000. We recommend prospective contractors to register on Austender and to set up notifications in order not to miss our next tender release. Thats an average of around 1,750 requests every day. I f you need advice or information on your rights and responsibilities, please call NSW Fair Trading on 13 32 20 or visit www.fairtrading.nsw.gov.au before signing the Agreement. Access eRepair, understand what changes you can ask for or make to your home, or request maintenance, DCJ contractors will need to enter your home to carry out maintenance work and perform inspections, From 1 February 2022, social housing tenants who resided in a property where a centralised gas hot water service was in use from March 2014 to March 2020 can apply for reimbursement of their gas usage costs, Maintenance work information for DCJ Housing tenants, An online service for DCJ tenants to lodge non-urgent home maintenance requests, DCJ assists eligible tenants and approved applicants to modify their home to help them live independently, How to report maintenance issues and request permission for home alterations, As a DCJ tenant, you may make changes and alterations to your home, You can request a modification to your home to help you live independently, Information for occupational therapists completing a property assessment for a DCJ Housing client, DCJ tenants can apply for approval to perform decorative painting in their home, DCJ tenants can only install a pay TV connection with approval, How to request repairs for your home or report vandalism to your building, DCJ tenants can apply to install a permanent above-ground pool, or an inflatable or portable pool in their backyard, Rate your maintenance experience and view current ratings for our maintenance contractors. Melanie Hertel . A contractor will contact you to make an appointment for an inspection and/or repair to take place. DCJ Housing offices are generally open from 9:00am to 5:00pm. This factsheet briefly outlines NSW residential tenancies law - including coverage of the Act, your rights and obligations, and certain terms of the standard tenancy agreement., As a tenant you have rights under the Residential Tenancies Act 2010 and Residential Tenancies . Who to contact. Moving out of Member Choice Accommodation, Contractor and service provider resources, Guide to Online Services (RMS Contractors), Guide to Online Services (Real estate agents). Department of Communities, Housing and Digital Economy What we do Housing and homelessness Community support Digital Arts Services for government News Housing Summit Communities Innovation Fund Preparing for disasters Communities 2032 Strategy Our plan to strengthen the fabric of Queensland's communities. In most cases, the level of discomfort/disruption the repair causes the tenant determines the priority, as does the potential damage to the property if it is not attended to. Print Share. Answers to Further Questions - Tenants Union of NSW and Redfern Legal Centre, Answers to Further Questions - National Disability Services, Answers to Further Questions - Family and Community Services, Answers to Further Questions - Mr Ross Smith, Announcement of public hearing - management of NSW public housing maintenance contracts, Macquarie Room, New South Wales Parliament, Macquarie Street, Sydney. after-hours (6pm6am, MondayFriday, weekends, public holidays): call 1800 808 107. people's lives, health or safety are at risk, your account number (rental agreement number), included on letters from us, on your rental payment slip and on your account statement, your contact number for the tradesperson to call you to arrange access, details of the repairs needed, as the more we know about the problem, the easier the tradesperson can resolve it. Please call the Police Assistance Line first to report vandalism before calling the Maintenance Line. Answers to Further Questions - NSW Federation of Housing Associations Inc. Family & Community Services on facebook opens in new window, Family & Community Services on twitter opens in new window, Family & Community Services on youtube opens in new window, Family & Community Services on linkedin opens in new window, Repairs, modifications and maintenance to a property, Centralised Gas Hot Water System Reimbursement Scheme, Modifications for people with disabilities or the elderly, Occupational therapist assessment overview, Requesting maintenance and reporting problems, Swimming pools in public housing properties. Information for multicultural families and communities, Deliver services to children and families, Toggle sub navigation menu for Community housing tenants. Specialist staff provide support and advice and are able to make decisions on the spot about what needs to be done. Department of Communities and Justice (DCJ) Infrastructure Strategy and Capital Investment Plans are being developed. High-rise buildings fitted with additional active and passive fire safety measures to reduce fire risk, such as fire hose reels and hydrants, early alert systems, sprinklers, fire indicator panels and smoke alarms, Annual inspections from our maintenance contractors, to ensure the building components and equipment, including fire safety measures, are functional and operational, $15 million invested into upgrading and enhancing fire safety to over 2,000 properties in 2021-22, More than $300 million spent since 2005 through risk-based fire safety programs. The company will manage more than 24,000 properties for the NSW Land and Housing Corporation for next five years. It is your responsibility as a tenant is to report any relevant repairs to your housing provider as soon as possible.