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Consumers were informed to secure the battery prior to transporting their bikes and take them to a Santa Cruz dealer for the repair. In the event that the parts inside your Rad-Power-Bikes battery no longer work, consider replacing them. Still, many riders dont have clues on how to troubleshoot their rad bikes. Micah Toll is a personal electric vehicle enthusiast, battery nerd, and author of the Amazon #1 bestselling books DIY Lithium Batteries, DIY Solar Power,The Ultimate DIY Ebike Guideand The Electric Bike Manifesto. However, theyre an indication that the brake is damaged. Only true issue was loose spokes. JavaScript is disabled. If its not in that position, then the charge level lights will not come on. Rad power bike pedal assist not working Rad Power Bike batteries are designed for easy removal - no disconnecting of wires - allowing you to charge indoors or extend your ride by swapping in a fully charged battery. We recommend inspecting the battery and making a replacement where possible. Only seems to charge fully intermittently. Try this: What is happening: If you press the Charge Level button on the battery, you observe 3 green lights and 1 red light. As a manufacturer, use our established service. For example, lithium elements which replace those of a lead-acid accumulator can only strengthen the latter. If the battery of your electric bike Rad-Power-Bikes no longer works, you can: First, check the battery status of your Rad-Power-Bikes; Second point, check the charger using a multimeter; Third, test the accumulator and, if it does not work, repair its damaged parts, or send it for reconditioning. As a reader-supported site, when you click through any of our links, we may earn a small commission as an affiliate partner. Just be patient. Loosen the brake lever and remove the spacer if there is any. The one and only solution for you is to replace it. C. Rad Power Bikes RadTrike Reviews. It includes a battery box that also houses the controller and wiring, and wraps itself around the bikes downtube to stay centralized on the bike and out of the way. It accelerates the bike with the pedal stroke. If the battery isnt full, you might just need to give it more time. https://en.hollandbikeshop.com/advanced_search_result.php?keywords=461997, https://en.hollandbikeshop.com/bicyr-lumotec-iq-x-e-led-headlight-150-lux-black/, http://problemsolversbike.com/products/hubs/axle_nuts_-_25017, http://www.jensonusa.com/Problem-Solvers-Axle-Nuts, http://www.boltscience.com/pages/vibloose.htm, http://www.nord-lock.com/bolted/video-tips-on-reusing-nord-lock-washers/, Known Issues & Problems with Wolff Products + Help, Solutions & Fixes, Known Issues & Problems with Velowave Products + Help, Solutions & Fixes, Known Issues & Problems with Velotric Products + Help, Solutions & Fixes, Known Issues & Problems with Turgo Products + Help, Solutions & Fixes, Known Issues & Problems with TAUBIK Products + Help, Solutions & Fixes. Copyright 2023 Science Gadget | Powered by WordPress Astra Theme. Besides, test the sensors regularly. Then place the throttle correctly and temporarily fix it with a zip tie. On average, a bicycle battery is used up after 3-5 years, Trying to find a replacement is no longer necessary: you save and your own battery can be better then new, During a rebuild, all the worn cells are removed from the housing of your old battery, You choose the capacity of the new battery and determine the range yourself, Completely new premium brand energy cells are welded back in your electric bicycle battery, Just like with a new eBike battery, you receive a 12-month warranty, The parts that are still good are reused, which saves you money, By reusing good parts, rebuilding is much less harmful to the environment. Here, you need to check for damage, moisture, or dirt at the battery base and mount. You need to make a quick replacement to avoid accidents when such happens. However, you can still ride the bike by peddling manually. Now theres a team of dudes in California assembling, installing, and bleeding e-bike brakes instead of some nameless, faceless mystery line worker somewhere around the world. Just check out the custom-made tires that Electric Bike Company designed, shown below compared to other high-quality tires they have tested. Thats it. When its time to take a spin, just slide it back on. So, replacing the old battery is better than repairing it. Registration unsuccessful. However, the pedal-assist system is operated and controlled by sensors. The ideal temperature for charging batteries is between 50 F77 F (10 C25 C). Replacement batteries have an additional $60 shipping & handling charge. Reconnect the connectors to a charged battery and turn your bike on to see whether the problem is resolved. Turn it off, and remove the battery. They help the bike to protect the components from overload. From ensuring the use of sealed bearings to employing only stainless steel rust-resistant hardware on the bike to using custom-made e-bike specific tires rated for 50 km/h (31 mph) to outfitting the bikes with Tektro Dorado 4-piston hydraulic disc brakes (which is essentially motorcycle-level quality), these bikes are well designed and even better outfitted. The brand has received 10 reports of batteries falling and two reports of the latch spring wearing on the housing. The bikes are also more expensive compared to some of the other brands. However, when a single fuse melts, you must replace it immediately. Keeping it fully charged or fully depleted while in storage can lead to range loss or render it inoperable. Some batteries have one light, while others have two. 36 apex1047 3 mo. Electric Bike company is constantly trying to bring even more of the production in-house. I took it out for the maiden voyage on PAS1 using very minimal throttle and the battery was completely exhausted within ten minutes. I took it out for the maiden voyage on PAS1 using very minimal throttle and the battery was completely exhausted within ten minutes. Press Esc to cancel. The battery charger displays one red light and one green light when it is connected to the battery as she attempts to charge it, the same as when the charger is not connected to a battery. They have a specific lifespan on your Rad-Power-Bikes e-bike. And as it turns out, beach cruiser-friendly Newport Beach has proven to be the perfect location to establish the company. So, rad power has a different fanbase. For a better experience, please enable JavaScript in your browser before proceeding. About Us | So, when the rad power bike throttle is not working, it means the throttle is jammed or damaged inside. Put the old controller back on the RR to trouble-shoot and that worked and zero errors after +350 miles. Most Rad bike models use one of the following batteries, both of which can be removed from the bike, but only one of which has a key port on the battery itself. I hope you will get a solution. However, even under normal use, the PAS sensor connection might become loose with time. Firstly, you need to remove the throttle. Shipping and taxes will calculated at checkout. Avoid riding your bike in temperatures lower than minus 4F to help maintain normal battery operations. First issue I've had was related to shipping and one of the Rovers with minor damage like: When you say "plug and play", what is the description? Buying a Rad Power Bike? Were sorry, Built + Delivered is not available for the delivery address you entered. Get a new battery if the old one is chemically exhausted. For this, a professional can offer the best assistance. Overview. If the battery is damaged, discontinue use and contact Rad Power Bikes Product Support immediately. Known Issues & Problems with Rad Power Products + Help, Solutions & Fixes. Other times green light comes on, when I put back on bike it shows one bar less than full? But while its one thing to hear the phrase Built in the USA, its another thing entirely to see it in action. 1273 S. Cherokee St, Denver, Colorado 80223 USA. Shop All Ebikes 14-day free trial 1-year warranty Shop by style Shop by model Off-road Go anywhere comfort. If the sensor is too far from the magnet ring, push it to bring them closer. Considering how many e-bikes are on the market, the ///amount/// of fires is likely miniscule., Rewritten: Considering how many e-bikes are on the market, the ///number/// of fires is likely miniscule., https://grammarist.com/usage/amount-number/. Our electric bikes have won more awards than any other brand from Electric Bike Review. Thats because Sean had a spray booth facility built in his factory, officially licensed and permitted, so that the company could offer a complete range of custom colors to its riders. What is happening: The chargers indicator light is not red, or, for chargers with two lights, neither light is red. Keep your chain oiled and have regular tune ups for your derailleur system. So, check the wiring every time before you go for a ride. Court; Dec 6, 2022; Replies 3 Views 724. The External Battery Pack securely mounts to the base of your Rad Power Bike and is locked into place with the key. Rad power electric bike batteries come with a battery level indicator. All Rights Reserved. If it only has one light, and it is green, thats a go signal for you as well. Generally, the bikes are efficient and geared towards a greener globe. Rad Power Bike batteries are designed for easy removal - no disconnecting of wires - allowing you to charge indoors or extend . While no fires have been reported yet, according to a news release, a recall on Santa Cruzs latest Heckler says that the latch mechanism that holds the battery in place can malfunction and drop the battery to the ground or the latch spring may cause wear on the battery housing over time and pose a fire risk. It can also expose you to caustic substances and electrical shock or it could create a fire hazard, which can lead to serious injury or death. If you dont understand how to do it, contact an expert to help you out. This action can even, in some cases, make your equipment even more efficient and resistant. You can tell how proud Sean is of the local jobs that his company has created, of the opportunity hes had to mentor many of his younger employees, and in general of the bikes that his company has developed. After getting a new or restored throttle, reinstall it. What you should do: You will not be able to check the battery level unless the key is turned to the ON position. However, a difference between the voltage of the charger and that of the battery could damage your battery. No ebike is perfect, this is a thread dedicated to sharing known issues or problems with electric bikes from Rad Power as well as any help and solutions you know of. The RadCity 5 Plus Step-Thru makes commuting the best part of your day. Rad should know about it. It happens when the motor cuts out from the source. Shop now. Battery came out of the box charged to 3 bars/ about 50%. Turn it off, and remove the battery. When youre charging up for a ride, keep an eye on the red and green light indicators on the charger. Its safe to say that if you love your ebike, you love your battery. A common problem youll encounter is the breakage of the spoke in the rear wheel. 800 miles on a wagon, no real issues, but room for minor improvement. We use cookies to ensure that we give you the best experience on our website. Use this list of reminders to check for any easily-fixable problems: Try the tips below to figure out the issue. In fact, sometimes the frames are actually bare, as in unpainted aluminum. German-made Continental tires, Taiwanese-made Tektro Dorado brakes, Korean-made Samsung battery cells, and other parts are all combined to create the final product. Search our extensive help center library or chat with an agent. Whether your bike has a semi-integrated battery or an external one, there are times when it refuses to turn on. You want to get solutions that work for your battery concern of your bike Rad-Power-Bikes ? In this article you will learn why your Rad-Power-Bikes bicycle battery no longer works. Take your bike to a reputable ebike shop or contact rads help center for consultation. If you inspect the battery and find out that the charge is low, ensure you charge it fully. A day or two is not a cause for concern, but after a while, it starts to add up. You need to inspect your bike to have the problem solved. As an Amazon Associate, we earn from qualifying purchases at no cost to You! Sometimes, the bike starts and everything works well, but it stops in a middle of a ride. Simply press this button and hold it for 15 seconds. Your bike is designed to withstand the elements, but puddles can sometimes pose hidden dangers to your battery. Lithium-ion batteries are a good option for e-bike batteries because they can store a lot of energy in a small amount of space, but they can be fickle too. All Rad Power Bikes come with PAS that puts the motor power in the pedal stroke. The magnet ring is likely to shift from the bikes PAS sensor. Poor temperature dissipation/ventilation, overvoltage, old batteries, issues with the on-board electronics cam cause it. These innovations and more (I saw other interesting projects underway that arent ready for public release yet) combined with the companys emphasis on local production speak to Electric Bike Companys desire to build high-quality electric bicycles that actually improve lives both of riders and of those in the local community. If none of these solutions work, then the battery may have a blown fuse and need to be replaced. Reasons being, its extremely dangerous and can pose lethal consequences. Hi-C Battery has got your back. Are your charger cords not working as intended? Im a supporter. Rad Power Bike Battery Not Charging (Do This FIRST! This can be due to loose wheel bearings, a bad wheel caliper, contaminated linings, and misadjusted brakes. It even includes Electric Bike Companys high quality, German-made Continental tire. But its not worth repairing a battery. Secondly, check the connectors and wiring. Your email address will not be published. I have two 2016 Radrovers since Sept/2016 with about 1000 miles each. If the bike was left out in the heat or the cold, it will take some time to adjust after you bring it indoors. Avoid riding your bike in temperatures lower than minus 4F to help maintain normal battery operations. ago I know it is an old battery, and it's getting a lot colder as winter is coming now, so it may have something to do with that? Support Us | 5 Common Problems With Rad Power Bikes (Reasons Revealed!). From touring the factory and talking with Sean and his employees, I can see how much care is taken on every component, even the ones not built on-site. Local manufacturing, of course, means local employees. The battery key must be in the ON position to check the charge level of the battery. The majority of Rad bike models use either one of these batteries and both able to be removed from the bike. Then diagnose the wiring and the sensor itself. Here, we recommend inspecting the magnetic ring for any damage or dirt. That allows them to use their own choice of double-walled rims and Sapim spokes to build quality wheels that last for years (and help Electric Bike Company offer such long warranties). As Sean explained to me, What we build is a very personal product, these electric bikes. Related Article: 5 Common Problems With Rad Power Bikes (Reasons Revealed!). Here, you might notice that the Rad UI Remote and Rad UI Display arent turning on. Never open the battery housing, which will void the warranty and can result in battery damage. Use an official Rad charger when adding a charge your battery for the best results. Yes. Secondly, check the connectors and wiring. Try looking at your battery, and try to notice what's wrong: This can be explained by the following explanations: overcharging, overheating, natural degradation due to its years of use, the brand of the battery, the fact that you were not using your battery, etc. Required fields are marked with *. Support the forum and use my affiliate link: https://bit.ly/2VMSVHl . Rad Power Bikes RadMini Step-Thru 2 The RadMini Step-Thru 2 is the winner of Best Folding Electric Fat Bike of 2020. Now, of course, an American-built electric bike isnt made solely from American-sourced parts. You dont need to do anything! So you are wondering what are the probable sources of this binding breakdown? Stay up to date with the latest content by, Electric Vehicle Price Guide best prices for dealers in the US, Having received an Electric Bike Company e-bike myself, Podcast: Tesla Investor Day news, Gigafactory Mexico, Rivian earnings, and more, Ford tripling F-150 Lightning, doubling Mach E production in 2023, Governor says Volkswagens new plant to build Scout EVs is coming to South Carolina, Tesla is deploying its first Supercharger V4, and its huge, Subscribe to Electrek on YouTube for exclusive videos. Do you wish your eBike came with a longer range from the factory for those extended adventures? You will find a power button on the battery. However, if the repair seems impossible to you, you will need to renew your battery. One customer specifically complained of having six broken spokes. Make sure they are aligning and functioning correctly. document recommends a number of safety procedures. Rad Power Bikes is a reputable brand that has invested so many resources into developing affordable yet high-quality e-bikes. Before we begin, first we want to keep everyone safe with this reminder: This guide is only for replacing a fuse on the Standard Battery Pack never try to replace one on a semi-integrated battery. At a time when nearly every US-based electric bicycle company imports their e-bikes from Asian factories, one California-based company proudly builds its e-bikes locally. One has a key port on its battery, however. Even packaging is an area for pride at Electric Bike Company. We have sent you an email with instructions to reset your password. If that wont power up either, the problem is with your receptacle, not the bike or the battery. Ended up replacing the battery and track pad and it was as good as new. Like phones, cars, bluetooth headphones, remote control cars, and so many other products, e-bikes often use lithium ion batteries. Le charger for your bike Rad-Power-Bikes represents the priority to check when you notice a battery concern . 4000 miles on a Radwagon here- Keep your spokes tight and true. The throttle is ready to be released. Rad Power Bikes sent me a new controller, wiring harness, and controller under warranty to resolve the issue. Its crucial to keep riding the bike. Some batteries have safety vents built into the case. This could be due to a damaged or overheated battery, or overcharging a battery. Ideally, you should follow the 30%-60% alternating rule described above. These are electric beach cruisers that are built in a beach community by people who live in that beach community., Check out the short video of my visit to Electric Bike Companys factory above. If the battery gets too old or exhausted, replace it. Lithium ion batteries are all made up of these three parts, with the electrolyte allowing electrons or ions to flow from electrode/anode (charging port) to the other electrode/cathode and vice versa. As such, we advise against riding your ebike in areas where youre likely to encounter salts, like directly on the beach or roads that have been recently de-iced. Radrunner battery charging issue. But its a pretty evolving list these days. The e-bikes that make up Micahs current daily drivers are the $999 Lectric XP 2.0, the $1,095 Ride1Up Roadster V2, the $1,199 Rad Power Bikes RadMission, and the $3,299 Priority Current. If your charger cords arent working as intended, make sure the connections are fully seated. I got a new Rad Power RadMission the other day and it isn't charging from my Cycle Satiator. Get some Spare Connectors and rectify the connection issues by Soldering. Some of the main cables that might be loose include: To correct the situation, begin preparing your Rad Power Bike for maintenance. Whenever the throttle stop working, you should restore or replace it. Namely : if you have to buy a battery for your electric bike Rad-Power-Bikes , pay attention to find a compatible model. The bonnet isn't all smooth, you can see that it's raised a little bit. I followed the charging instructions and left it on the charger for 12 hours, nothing seemed off about the charging but after 12 hours it was only back up to 3 bars/ 50%. Mike, your advice regarding proper torquing of fasteners is spot on and can never be said enough. Its better not to risk it and to ride cautiously to avoid puddles or standing water. Keep batteries at room temperature, out of direct sunlight to prevent overheating, Dont store your battery or bike by a single exit point. ), PAS feature isnt working effectively, it requires close attention and troubleshooting, A common problem youll encounter is the breakage of the spoke in the rear wheel. If they dont work, we offer solutions for a couple of common situations. Add this to my list of reasons why I dont like eBikes. The Cycle Satiator goes from XLR to XT60 plug, then there is an adapter from XT60 to barrel plug. If you must, cover your bike, or do not drive with it through the rain for an extended period of time. After impressing Tektro with its professional assembly process, Tektro granted Electric Bike Company the right to assemble Tektros own brakes locally. Besides, a low-quality cheap spare battery can create this problem. Is your wall outlet not working? Keep a fire extinguisher nearby in the event the battery ignites something else. Find the ebike that fits what you want and need. The Standard Battery Pack, on the other hand, has the key lock on the battery itself. Type above and press Enter to search. Battery problems on a brand new Rad bike Last week my Radrover 5 finally came in the mail- got it assembled and it looked great. Press the Charge Level button and check to make sure it is charging properly. All sizes and ratings. Singletracks Merch | 2023 UpHomely by ISEE PUBLISHING STUDIO. Welcome Rad Power Bike owners! It is saying "shorted" and displaying a low "0.1 volt" on the Satiator. That price, by the way, ranges from $1,499 to $1,999 for Electric Bicycle Companys current line of electric beach cruisers. Dedicated to building a perfect bike, for everyone. If your Rad Power Bikes battery is unlike these two types, some helpful tips under Checking for obvious fixes may still apply. Powered by Shopify. This can be attributed to the rear wheel motor being exposed to more stress. This translates into broken spokes unless an expert takes care of it. Pro tip: We know its sometimes difficult to detect exposure, but you can generally tell when the bike has encountered salt or saltwater by the white, chalky residue that salt leaves behind.