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The lawsuit was seeking refunds for all people who had purchased a Sunset Group timeshare. We had enjoyed going to the Sunset Royal in Cancun for many years. Consulting. Im Michelle. They wanted us to send them a copy of our cancellation letter since they claimed they didn't seem to have it. The lawsuit claimed that Sunset Group lured people in with promises of a free vacation, only to then try to sell them a timeshare. Then told her I know they are scammers and not to bother me anymore. - Tom D. We purchased our Sunset Fisherman's timeshare 10 years ago, my daughter and son-in-law also bought when we did. Janet in Vancouver. They would not allow us to roam the facility or talk to any of the guests. Or tell them to hold on for a minute and use a cell phone to call your accountant or tax-professional. After signing the contract they offered to move us from the place we were staying in Playa into their resort for free to finish off our vacation. . I looked at the internet those properties and added up the costs if bought separately as needed. On the off chance that youre keen on finding a timeshare exit organization that wont scam you, read over our homepage. They kept bring a new person to promise us more and after 4 hours I was so nervous and couldn't think anymore - we agreed and gave a deposit. We review timeshare exit companies so owners can make an informed decision. I wanted to cancel but my wife wanted the SUV for the week. Thanks. There was an arbitration between my bank and the merchant bank and the case was resolved in my favor so the bank permanently credited the money back to me and that money was charged back permanently to the merchant . We are attempting to get out of our recent membership to "The Ultimate Loyalty Program" which was completely misrepresented during the sales presentation. (By the way when we returned to Fisherman's the next year, no improvements to the property were noticed) We paid our timeshare off and now just see the maintenance fees increasing every year. Signed, Therefore, we used the five day right of rescission as stipulated in the contract. Unfortunately, we couldnt find anything on the internet about an active lawsuit against the Sunset Group. Please contact me at zillayh@gmail.com. We sent in the documents and waited for closure. The family-owned Sunset Group operates timeshares in Mexico, with properties centrally located in Cancun and Riviera Maya. It says right in the contract that you own nothing, it is a membership fee. An accreditation and positive rating with the BBB, The organization has been around for a considerable length of time, A real office address rather than only a PO box. MyTimeshareExitReviews.com is not a law firm or has any affiliation with a law firm. There have been a few lawsuits Sunset Group has been involved in. Class action lawsuits are designed to bring a large group of people together who are victims of the same injustice. These cookies do not store any personal information. Sunset World/Pura Vida Lifestyles Premier Cancun Vacations, Cancun Travel Unlimited,Sunset Group, PURA VIDA, club sunset cancun, sunset group, sunset royal Enticing people to buy a ripoff vacation packages, took my money $1625.00 for a membership, can't even access the website PURAVIDALifestyles, took upon themselves to terminate my membership . Unfortunately, the company has been the subject of several class-action lawsuits in recent years involving allegations of fraud and breach of contract. As weve stated, most timeshare companies do have exit programs set upits in their best interest to help you cancel so that you dont end up filing a lawsuit or writing negative reviews online. We decided to take advantage of this. Consumer complaints and reviews about Sunset World Resorts & Vacation Experiences. We use cookies to give you the best experience possible. Have you been able to get any resolution? I specifically told the sales manager that I might not meet the 7 day cancellation by mail by the time I returned home on Friday being weekend, he gave me a number to call for cancellation by Saturday/Sunday which I did. Beware! The Better Business Bureau is an extraordinary method for checking the legitimacy of an organization. I was there 2 years ago with a friend.First of all the room where we checked into was full of water and we had to pay extra to upgrade to another room .I signed up for their 1 BEDROOM TIMESHARE with a deposit of $5000. Sunset Lagoon, Royal Sunset, Sunset Group Blvd. Read the fine print and make sure everything in the contract lines up with what you agreed to before giving away any money. In the event that something in the arrangement is not exactly right, explore what the genuine arrangement is to determine if its truly advantageous for you. 1 shows balance financed as $10, 295 in addition to the fact that this was financed at a 6.9% interest rate. I kept going back and forth with them. if it was a scam there would not be more than 20, 000 happy members of this group, it is not a scam, you have to use correctly your opttions and the ones who do so, have an amazing expirience with their purchase. when we went to the sellers office we were told they do not buy back units. We followed the terms of the contract termination clause (13) as written in the contract. Any updates on this? Sunset Riviera Maya One of the world's premier ecotourism destinations, Riviera Maya has 80 miles of pristine beaches, world-famous coral reefs and fascinating Mayan treasures. I wish I had done some research about themOcean Spa Hotel, Laguna Suites Golf and Spa, Premier Cancun Vacations are all part of the Sunset Group. In one lawsuit, a class-action was filed against Sunset World Resorts & Vacation Experiences, alleging that the company engaged in bait and switch tactics. We couldn't get reservations 9 months in advance. We should have known when she asked for a $40 deposit that would be returned to us upon completion of this presentation that something was up. They said that they needed some business write offs for their firm. You can research this more easily by reading ratings and reviews of the timeshare exit company in question online . i am assuming that you will get this message? We attempted on a number of occasions to work out the issues with Sunset and their only solution was 1) either to continue to pay on the fraudulent contract or 2) to accept a contract cancellation with no refund of our monies already paid to Sunset (neither of those options were acceptable). You dont have to go through the process alone there are people who can help you cancel your contract for a fee. They gave us 4 of those worthless vouchers for Sandos resorts which are also worthless. Also, they will tell you that you are making an excellent financial investment, and that you can rent or sell your timeshare weeks for a profit. The lawyer says most of the time it just disappears after they ding your credit. http://timesharelegalaction.com/timeshare-attorney/sunset_group_lawsuit.php Sunset World Group is a family-owned Mexican company and a leader in the hospitality industry, offering authentic and unforgettable vacation experiences in Cancun and the Riviera Maya. Weigh the pros and cons carefully before making a decision. So there is no value or savings hence, there was no benefit for buying the package amidst the Pandemic when international travel is still restricted. Salesperson promises to buy back the timeshare at a better price should the client ever decide that they no longer want to use it. The lawsuit claimed that Sunset Group lured people in with promises of a free vacation, only to then try to sell them a timeshare. The lawsuit also claimed that Sunset Group uses high-pressure sales tactics, and that people were not given enough time to read the contract before being asked to sign it. Once we initiated the contract dispute / cancellation, we were told that the RIMC fee would be refunded but after 2 unauthorized attempts to charge our credit card, I am leery of providing that information to them again. My fianc and I looked at each other the entire time wondering why in the world we were doing this. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. But the highest success rate weve seen is when owners hire a reputable timeshare exit company. this triggered my PTSD. Our original contract told us that we could use those or any other Sunset property at any time. Same issues here, please let me know if you found solutions or atty, or any lawsuit. A. Timeshare Compliance claims they provide timeshare exit services for frustrated timeshare owners who want to get rid of their timeshares. It does not say what "services" are. My fianc and I are well educated individuals and are absolutely sick at ourselves for getting suckered into this whole deal. They fed us a nice lunch, we toured 2 very nice resorts, were served free alcoholic beverages and then it all began. Additionally, we have repeatedly requested a copy of the catalog promised us so that we may exercise our additional membership privileges, but were recently informed by customer service representative Alvaro Cardena that we would not receive a catalog for as long as 90 days. In addition, recent customer reviews of Sunset Group say that they generally dont like this company and recommend staying away from its products altogether. How to Get Rid of a Timeshare with a Mortgage Balance, Kings Creek Plantation Timeshare Cancellation. politicians or family members who had lost by virtue of a judgment handed down in a proceeding or in whose The lawsuit claimed that Sunset Group lured people in with promises of a free vacation, only to then try to sell them a timeshare. I understand that my permission described overrides my listing on any state or federal Do Not Call list and any prior listing on the Do Not Call lists of our partners. Walking Away From Timeshare Maintenance Fees This will Happen. Its very important to google the company and read reviews about them especially if you put out big money . Take action now! We are tying to cancel our membership too but they said that it is not valid. A scam is an unlawful plan intended to swindle you out of your cash. After years of going we were surprised about 4 years ago and taken to Tres Rios for our week because of renovations at Sunset Fisherman. zillayh@gmail.com, We are also victims of Sunset Group. Unfortunately we used to enjoy going to Mexico many times in the past but now we will never go to Mexico or buy anything that is made there. We were told that we had time to cancel if we changed our minds so that made us feel somewhat better. Same liesA class action is not possible, you would have to sue them in Mexico. Thanks. A scam is an illegal scheme designed to cheat you out of your money. 10 Lote 13-B, Zona Hotelera, Fraudulent charges on credit card and fraudulent timeshare contract. Im praying one day there will be a law suit against them. One of the main reasons people want to get rid of their Sunset Group timeshares is because of the high-pressure sales tactics used by the company. 4. We finally caved in and agreed to meet the last day that we were there. They said they cannot do business via phone, fax, or email. We decided to fight this through our credit card companies. When evaluating a contract, always be on the lookout for any inconsistencies, as they may point to a scam. Legitimate Exit Companies that Buy Timeshares? The whole thing is a rip off as far as I can tell and very stressful for anyone. This is multiple scenarios with the same story. There is a big rip-off scam going on and the company is using a lot of different names to lure innocent people to sign with them. I have collected evidence to support the claims of thousands of people deceived from this company. Big lie. This dropped to around 38 thousand when we were told they would purchase a U.S. timeshare we had for 30 thousand dollars. What are the process you did? There are so many complaints, is a class action lawsuit possible? We did not buy the all-inclusive. In short, the rule requires the . Has anyone been affected by them via a lawsuit or credit ding? - sunsetsales@sunset.com.mx. We are now being told to write a letter to "the board" who will review it and see if we are approved to cancel our contract. At that point though I had caught them in so many lies and fraudulent claims that I just kept saying NO NO NO. How To Get Out of a Timeshare with Grandview Las Vegas? The second most common complaint is that Sunset Group uses high-pressure sales tactics. Sunset Beach Group review: Scam. Its crucial that you learn how to identify a scam so can safeguard yourself and your finances in the future. Then she had someone call me to close the deal. Hire a Legitimate Timeshare Exit Company. NEVER again, I feel sorry for the people who end up falling for the Royal Elite Timeshare trap. We needed a cab to our hotel from the airport. It was very overwhelming and confusing. As our team reviewed the website, the first thing we came across is the no up-front fee required . Some of them even claim that they can help you with dropping your timeshare regardless of what the case might be. Write a review Sign in. i wonder is there is a law firm willing to undertake one? We review timeshare exit companies and help timeshare owners find the best exit company for their situation. Filing a dispute claim is also helpful especially if you have proof that you cancelled your contract within the 5 days time frame . email: gatorpachris@hotmail.com, just got a call from them..there number is [protected] and the manager is named nelson..they were offering an 80% off on my wife for a vacation..good thing my wife is not at home and i'm the one who answered there call..i turned them down telling them that i can't decide yet and i need to talk to my wife..the guy is a filipino..i knew that cause i too am a filipino and he keeps on talking filipino dialect when he knew that i'm from the philippines..when he knew that i can't decide, he abruptly put the phone down..and because i feel bad of what he did, i tried to open my computer to see there website and file a complain on there customer service..but this is what i saw..a lot of complain and soon i realize that good thing i didn't fall for this scam..thank you all for posting this..you did really help a lot..just a simple advice, see more details before you decide..they are good, very good..but too good to be true..(Mr. J from California). If a hurricane destroys the building, there is no required repair or fix. The Sunset Group is a scam. You can explore this all the more effectively by reading past timeshare exit reviews. The complaint has been investigated and resolved to the customers satisfaction. Customer service contacts and company information. Promotoria Sunset Group Timeshare Owners Lawsuit And after that, the sales agent called me and he said that their legal department will not issue a refund so I need to keep the contract. They can choose to use some weeks and rent others so that they have free vacations, or rent them all so that they can pay off their membership quicker. That proved to me they were lying about the value of the "product". Something else to remember is that anything that sounds unrealistic most likely is. Share this info with your general attorney, the Federal Trade Commsision, the Consulate of Canada and USA in Cancn as well as any government agency that you believe might be interested in putting pressure in the Mexican Government to stop these companies from scamming more honest people. They said we could come anytime to use our 'week'. What a lead in! How To Cancel Holiday Inn Club Vacations Timeshare? I bought their package and regret it very much. Never begin working with a company without first having everything written down in a legally binding contract. On latimes.com, Timeshare Exit Team publicly stated their average cost is about $4,000 paid up-front. If you have any questions or would like help cancelling your Sunset Group timeshares, please dont hesitate to reach out to us. Sunset World Resorts & Vacation Experiences - TimeShare rip off giants! If they try to weasel their way out of using one, that should be an immediate cause for concern. Our goal is to make it simpler for you to explore your options. The Marketing Sunset Group conned me out of my money for a trip to their resort in Cancun. Update question - did they finally stop calling? That HSI exchange is suppose to sell the vouchers for you at at least $500 is also abunch of bull. Absolutely outraged! Submit a complaint and get your issue resolved. In fact, some people have said its impossible to cancel, and youre stuck paying the maintenance fees for the rest of your life. If youre interested in finding a timeshare exit company that wont scam you, take a look at our homepage. sunsetgrouplies@hotmail.com. However, there are a few options available if you want to get out of your contract. I also consent to use of emails and the use of an automated dialing device and pre-recorded messages. in our case we were threatened with original contract items to be removed by Sunset head office if we did not buy into the real estate group of the resort. How to Cancel Hyatt Residence Club Timeshare? Sunset Group - Royal Fishermam, Playa Del Carmen Mexico BUYER'S BEWARE ! Here are a couple tips that can assist you when selecting an organization that is respectable and will not scam you: The only companies we recommend you work with are the ones that offer escrow, so you dont need to pay them until theyve effectively assisted you with getting rid of your timeshare. 3. I am writing this complaint to warn every potential buyer of this horrible business and to hopefully bring total resolution to our experience. You can find these complaints online on different forums and review websites. It all started the moment we stepped off of the airplane in Cancun, Mexico. I am about to cease my payments after being on a freeze and mulitple letters on not wanting it / not affording it any more. Although this may save you money and hassle, many times these negotiation services are very expensive and there is no guarantee they will be able to help you. I cannot use my name but was scammed also. This company took advantage of the opportunity to be just as fraudulent as Sunset Group has been shown to be. Sunset World Resorts & Vacation Experiences review: sunset group / fraud and dishonest. If youre hesitant about an investment opportunity, do some research before making a decision. they will admit that trading your private residency with someone else costs $189 each time. The presentation was very high-pressured and very distracting.