Contact; Search. To make a formal complaint about any aspect of our service, to which you expect an investigation and response. Passengers can head to any Merseyrail ticket office and children will be given a special free ticket when accompanied by an adult. Document. Merseyrail Company Information. By Bus: For long distance buses, we recommend visiting National Express to see journey routes, times and prices. Complaints … Our team can also provide information on ticket refunds, disabled assistance and group travel. Reporting to the Head of Marketing & Revenue Growth, this role will focus on collaboration with the marketing, stations and revenue protection teams to identify and drive revenue growth opportunities in addition to measuring the performance of existing revenue generating … You will receive an email from us acknowledging that we have received your form shortly after you press submit. Kapteynstraat 1, Noordwijk, 2201BB UK Gazette Notice. Economic regulation. RMT Press Office: Former Merseytravel boss calls for rethink of plans to get rid of Guards as new police freedom of information figures reveal over 1200 crimes on Merseyrail trains in last five years. Our aim is to create a pleasant travel environment, so these enhancements should prove popular with our passengers.' Head Office: Year established: 2002: Describe your Company and attract Business opportunities (SIC07) Passenger rail transport, interurban (49100) See the Kompass classification. Contact people - Merseyrail Download the … In Merseyrail we have re designed the model of delivering a city region wide rail transit system overturning a poor-performing service with a poor reputation within the region. Phone Number: 01515551111. Company status. If you wish to contact us and need a quick response, the fastest way to do so is by our Twitter channel (@merseyrail) or by sending us a message on Whatsapp (0151 555 1111). 12 February 2015. Official name: Merseyrail Electrics 2002 Ltd Postal address: Rail House, Lord Nelson Street Town: Liverpool Postal code: L1 1JF Country: United Kingdom For the attention of: Tomasz Drost E-mail: tdrost@merseyrail.org Telephone: +44 1519552092. Merseyrail is the most punctual and reliable rail network in the UK based on statistics from 2018-19, with consistently high scores for passenger satisfaction and has received multiple national award wins for customer service and punctuality. Explore: 10 Minutes From Hamilton Square Station, Waterloo: Where to eat and drink in the North Liverpool hotspot, Anti-Slavery and Human Trafficking Statement, Modern Slavery and Human Trafficking Statement – July 2019, Click here for the latest COVID-19 Information. Search. Phone Number: 01515551111. The station is managed by Merseyrail Head Office Information. Office of Rail and Road. Contact Merseyrail for all your press enquiries or latest media releases We are sorry that our services have not met your expectations. We won’t treat this as a complaint and we won’t always respond to you unless you tell us you would like a response. This email will contain your reference number and the date by which you should expect a response. Assisted Travel Phone No 01515551111, 08000277347. CORNWELL MANAGEMENT CONSULTANTS PLC, London Gazette, 1 May 2007. RMT Head Office. If you believe you are entitled to a refund or compensation as a result of a cancellation or delay and hold a single or return day ticket please click the link below and complete the form. Search. Alternative Number * Email Address * Retype Email Address * Confirm earliest start date or your notice period. ... “After 15 months of difficult negotiations with Merseyrail at ACAS we have reached a point where our members feel so strongly that the proposed method of dispatch for the new trains is a less safe option that they are prepared to go back to the picket lines and demand an operational role that applies to all … Our Public and Employee Liability Insurers are: Gallagher Bassett ( Portal Account D00019)1st Floor, High PointSandy Hill Business ParkSandy WayTamworthB77 4DU. Head Office:One Kemble Street, London WC2B 4AN T: 020 7282 2000 F: 020 7282 2040 www.orr.gov.uk. Live updates as snow, ice and freezing fog set to hit Merseyside. We aim to deliver a world class service to our customers in everything we do. Unity House; 39 Chalton Street; London NW1 1JD; Tel: 020 7387 4771; Email: info@rmt.org.uk Operating rail services across Merseyside, plan your journey and find the latest rail travel information for the area. ... * Contact number. If you have a question about the current train service or your upcoming travel plans, please contact our team on one of the following channels for a quick response: Twitter - Tweet or direct message us at www.twitter.com/merseyrail, Facebook - Message us at www.facebook.com/MerseyrailLtd. Click here to send us a tweet. The 52-strong Class 777 order could be expanded, depending on the future size of the Merseyrail network. The office is open Monday to Friday from 07:00 to 19:00hrs. Contact us Collapse accordion Open accordion. Head Office: 6th Floor Trafford House Chester Road Manchester M32 0RS Who we are. The fastest way to resolve a problem experienced while travelling with us is by using our Twitter channel (@merseyrail) or by sending us a message on Whatsapp (0151 555 1111).The team are available from start till end of train services each day and the team are able to resolve most queries or issues very quickly. The team is available to answer your queries 06:00 – 23:30 Monday to Saturday & 10:00 - 18:00 on Sundays. Email address. Season ticket holders, Railpass, Trio, Saveaway, or any other non-day ticket holders should click here. Dear Carla. ... Head Office Address: 9th Floor Rail House Lord Nelson Street Liverpool L1 1JF. Merseyrail - Customer Services. The collection and delivery of National Transport Tokens from Merseyrail Head Office, Liverpool to the National Transport Tokens … Lord Nelson Street. You should also use this form if you wish to compliment a member of our team or our service in any way. Former Merseytravel boss Mark Dowd OBE has called for a rethink of the plan … An exciting opportunity has arisen within Merseyrail’s Marketing & Revenue team, with the newly created role of Revenue Growth Analyst. Giotto’s carefully selected team of in-house specialists worked closely with Merseyrail, devising the appropriate design response by understanding their client’s requirements, resulting in the design of their … We look forward to hearing from you. Contact; Merseyrail Case Study. Information last updated 10 December 2020 22:44, Monday to Friday 07:00 to 10:00am and 15:00 to 18:00, Use the alternative telephone number for out of hours (Textphone facility available), View train formations and on-board facilities for this train company, Buses replace trains between Rock Ferry and Chester / Ellesmere Port on Sunday 7 March, Buses replace trains between Chester / Ellesmere Port and Rock Ferry until 12:00 on Sunday 28 February, Buses replace trains between Hooton and Rock Ferry on Sunday 21 February, Amended Merseyrail Wirral Line service on Saturday 13 and Sunday 14 February, Buses replace trains between Moorfields and Ormskirk on Saturday 6 and Sunday 7 February, Amended Merseyrail Northern Line service on Saturday 30 and Sunday 31 January, Buses replace trains between Hunts Cross and Sandhills on Sunday 24 January. 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